Press Release

DOORCO Appoints Creative Consultant

Dorco_14-08-18_Jeyda_0007Recognised as one of the UK’s most innovative composite door manufacturers, DOORCO is once again demonstrating its leading-edge approach to supply with the appointment of a Creative Consultant. Jeyda Heselton, a self-proclaimed DOORK, is teaming up with DOORCO as their Creative Consultant to add a new dimension to the company’s already innovative range of products, designs and marketing collateral.

Dan Sullivan, MD talks about the appointment: “DOORCO likes to push the envelope when it comes to innovation, whether that’s with our products, designs or marketing. We have some unique products in our portfolio but getting fresh inspiration for this is often challenging. While we can clearly see trends and growth areas through our own sales, we are often quite far removed from what is happening ‘on the street’ because we are simply a component supplier. This is why I was so intrigued by a news item about “A girl obsessed with doors” shown on the BBC back in February and on further investigation, the images she posts on her Instagram channel @knockinondoors.

““The girl obsessed with doors” turned out to be Jeyda Heselton. Jeyda’s passion and imagery caught my attention immediately and I was hoping we could get some of those images for our own use. But once we met we quickly realised she was incredibly creative and has some great ideas on what makes a good door. Not something, as a manufacturer, we often get direct insight into. We are delighted that Jeyda has agreed to be DOORCO’s Creative Consultant and look forward to sharing some of her opinions on door trends, her unique photography and making some of her rather different ideas a reality.”

Jeyda Heselton comments: “Doors are a passion of mine. There’s something fascinating about a door – common to all people and yet they can take so many different forms. The colours, sizes, textures, features and surrounding area all come together to something completely unique. I love to spend my spare time on door walks – basically walking around my home town of London taking photos of doors and then sharing with the very large online community of doorks – but who knew it would lead to meeting up with one of the UK’s leading composite door suppliers and being appointed as their Creative Consultant. I am delighted and very much looking forward to working with the team at DOORCO to help define the future of doors.

“My opening blog about my first encounter with the real door industry is available now on DOORCO’s website. Each month I will be sharing my thoughts on door trends ‘on the street’ as well as working behind the scenes on a variety of projects.”

Dan concludes: “DOORCO likes to challenge and innovate – things don’t have to stay the way there are, just because they’ve always been that way. This partnership is going to generate some fresh ideas for the industry, challenge the status quo and bring innovation to the composite door market. We will also have an injection of fresh images which will filter down to our customers to use in their own marketing, showrooms and brochures. At the end of the day, if we can widen the composite door market by enticing someone that may traditionally go with timber then this will be a great success.”

To see the full Dan Meets Jeyda interview, visit: http://www.door-co.com/unlocking-your-inner-doork/

Colours for Now: Trend for Bold

DOORCO Ltd is expanding their colour range with the addition of seven new colours that will shape the front door market for the rest of the year.

Jayne Sullivan, Operations Director comments: “The main topic of conversation continues to be colour in all areas of the home improvement market. Whether it’s interior or exterior, homeowners are becoming braver in their colour choices and this ‘trend for bold’ is fast extending to front doors. As one of the leading composite door suppliers to the UK market, it is our job to make sure we are doing all we can to keep our customers ready to supply the homeowner with what they want.

That’s why we have introduced seven new, fashionable colours into our already extensive range of 38 standard colours. While we continue to match any colour, by adding these seven colours to our standard range, we’ve made them available on a short lead time of just five days. These new colours include darker blues and greens (Bahia Blue and Moss Green), bolder shades like Paradise Green and Caribbean Blue, coupled with the earthy and classic shades such as Clay, Mushroom and Putty.

“For DOORCO, it’s about delivering these lifestyle choices, not just doors. However consumers’ tastes evolve, as an industry we should be offering the most comprehensive collections of designs, colours and glazing options and customers tell us, the best looking composite door finish in the market. With each of the new palettes design to support the ‘trend for bold’, we’re raising the benchmark once again.”

PS The new colour range is included in our updated brochure which is available now.

For more information call: 01625 428955

Colour range 2018

Glazing Hits 100

DOORCO Glazing Service
DOORCO’s new specialist added-value Glazing Service, which offers to take the pain out of glazing doors, particularly for the growing contemporary market, hit 100 orders in just a matter of weeks and some major contacts in the pipeline for the last quarter of the year.

“As the popularity of modern door designs soars, so does the complexity of the components and skill-sets required to create the ultimate contemporary door,” says Dan Sullivan, DOORCO’s MD. “While many of our customers have the desire to introduce the flush finish of the Inox or Urban cassettes, the installation can often be complicated and time consuming and doesn’t always justify the additional resource required in their fast-paced manufacturing processes. This is why DOORCO chose to invest in our own glazing service which has specialist equipment run by a dedicated glazing team. We are delighted that it seems to fit the bill for many of our customers, both large and small.

“Enquiries so far indicate that Inox is the most popular choice for our customers. It looks great on a flush slab thanks to its high-grade stainless-steel flush fit exterior that sits just 3mm from the door surface. Tri-SYS, while simple to install, is also prevalent as customers opt for ease, which is exactly what this service was aimed at. Offering a more traditional raised profile in a woodgrain finish, Tri-SYS gives any of our designs a more conventional feel. The third option is Urban – a combination of thermally broken aluminium and PVC-U, available in a woodgrain or smooth finish, in a range of colours including an anodised finish. Urban looks great on LINKS, really creating the ultimate contemporary door.

“We’ve also made the ordering process even easier by adding a new, bespoke door designer to our website – a customer’s design can be sent directly through to our ordering system and delivered from as quick as three days.

“Being the only composite door supplier in the UK to offer the Inox, Tri-SYS and Urban glazing cassette systems as pre-glazed options is another example of DOORCO’s commitment to providing unrivalled customer service.”

For more information on all DOORCO’s products and services call 01625 428955 or to view the new door designer visit: https://retail.doors.door-co.com/doorco/designer

Sternfenster sees the benefit of sole supply from DOORCO

SflogoWith such an extensive product offering for the home improvement market, it’s clear to see why Lincolnshire based Sternfenster has such an impressive heritage to its name.  With a wealth of happy customers who come back to them time and again, quality and service is of the utmost importance.  They need suppliers that won’t let them down – which is why they use DOORCO for all of their composite door requirements.

“We initially took DOORCO products as a large customer at the time had specified their slabs,” explains Shaun Cannon, Stores and Purchasing Manager at Sternfenster.  “To start with, we paralleled two suppliers and it soon became clear that the product range of styles, colours and the overall offering from DOORCO, was much better suited to our customers’ needs.  We’ve been a customer for three years now and they are our sole supplier of composite door slabs.

“We’re currently seeing the contemporary range grow in popularity, with their Monza slab a firm favourite.  Anthracite grey is still extremely popular, although we have been asked for a few more unusual colours too.  We are currently working towards an extension to our range to include the LINKS door, as we’re sure this will also be popular with our customers.  A door slab is a complex product, making machining them a difficult process.  Inevitably, some problems do occur along the way, but it’s fair to say as and when that happens, DOORCO always rectifies the situation quickly and effectively and most importantly, they keep communicating with us.

“Composite doors tend to sell themselves, but having a great product and being able to offer the customer a wide range of styles and colours, means our customers don’t need to look anywhere else.  We’ve also found DOORCO’s brochures and sales support team to be extremely useful.  We’ve been in the business for almost 45 years, so in that context our relationship with DOORCO is relatively new, but it keeps going from strength to strength and I’m sure it will continue long into the future.”

For more information on Sternfenster call: 01522 512525 or visit www.sternfenster.com
For more information on DOORCO call: 01625 428955

Don’t Be Limited On Choice When It Comes To Prepped Doors

Following the launch of our Customer Charter earlier this year, the UK’s leading independent composite door supplier DOORCO makes another bold statement to the market with a “no restriction” prepped door service promise.

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“It is well documented that the popularity of the composite door is growing and the market is getting bigger,” says Dan Sullivan DOORCO’s MD.  “With this demand comes complexity – customers are demanding more choice and there is greater competition out there.  For DOORCO, our policy is to not only keep up with these demands, but also make sure these complexities aren’t an issue for our customers.

 

“Having a prepping service is nothing new, but how many composite door manufacturers offer this service with no restrictions? DOORCO customers can order any slab, design, glazing cassette and glass combination.  And when it comes to colour, in addition to our eight standard slab colours (including Anthracite Grey) and 38 premium colours, we can also supply any RAL colour as a special order.

 

“A door slab is a complex product, making machining them a difficult process, but we can prep for any lock; any hinge; open in; open out; edgeband painted or not.  The calibre of our team has enabled us to offer this added value service to our customers.  We have the technology and expertise to ensure they are right first time – and if they’re not, that’s our problem!

 

“In addition to standard prepping, we can pre-glaze the doors for you too.  Whether it’s a complex contemporary door glazed with Inox or Urban, or something more traditional using Tri-SYS, DOORCO’s glazing service offers this choice.  For us, it’s about taking the pain away from our customers and offering the best service we possibly can.

 

“Delivering exceptional service is central to everything we do at DOORCO and what our business is built around. Our Customer Charter sets clear, measurable promises to our customers that we will hold high stock levels and delivery quickly, and our prepping service is about added-value.  It is our drive to be the composite door supplier of choice and open up the world of choice composite door has to offer to everyone.”

 

For more information on how we can support your business, call us on 01625 428955

DOORCO Offers Glazing Service To Give Customers The Bespoke Edge

Glazing ServiceIn response to customer demand, DOORCO has invested in a specialist glazing service to better support customers in the rising popularity of the contemporary composite door.  They are now the only composite door supplier in the UK to offer the Inox, Urban or TriSYS glazing cassette systems as a pre-glazed option to all their Distribution and prepped door customers.

“The key driver behind everything we do at DOORCO is our customers,” explains Dan Sullivan, MD at DOORCO.  “While the desire for more contemporary composite doors grows, so does the complexity of the components required.  Our standard TriSYS cassette, with its unique three-piece frame system, is particularly easy to install – even the most complex of door designs takes minutes – but unfortunately this product is only available in a traditional, woodgrain finish.  As door designs become more modern, customers needed an alternative and the Urban and Inox cassette systems offer a particularly high end, modern, flush finish that creates the ultimate contemporary door.

 

Taking The Pain Away

To obtain perfection, these Urban and Inox demand a very strict installation procedure which is time consuming – some of the most complex designs take two to three hours.  This is a hard switch for our customers and many have said they struggling to justify the additional resource in their fast-paced manufacturing processes.  Our intention is to take the pain away, and to this end, we have set-up a dedicated glazing facility, with specialist equipment run by an expert team.

As part of the launch, we’ve also acknowledged that these products weren’t without their early issues, so we have worked with our supplier to develop the most secure contemporary cassette systems, made up of the best components.

“Urban has a combination of thermally broken aluminium and PVC-U, with a flush-fit exterior that sits on 3mm from the door surface. It is available in a woodgrain or smooth finish, in a range of colours including oak stains, full, half and square panels.  The aluminium finish is perfectly suited to the non-woodgrain, etched finish of LINKS. Inox is a high-grade stainless-steel cassette system, influenced by European style and available in ten different options.  Both these cassettes are complemented by a wide range of decorative glass options made from fused and etched glass.

 

TriSYS
TriSYS
Inox
Inox
Urban
Urban

 

 

 

 

 

 

 

 

 

 

 

“Being able to offer products such as LINKS and Monza II fully glazed with the Inox and Urban cassettes enables us to ensure that the high-end professional finish they need is achieved, creating added value for our customers.  It is another example of DOORCO’s drive to be the composite door supplier of choice and to give back the bespoke edge the composite door market deserves.”

 

For more information call: 01625 428955

DOORCO Welcomes Ben Aspinall as Technology and Projects Lead

BenWith a degree in Business Management and Marketing coupled with industry experience that spans more than a decade, it’s no surprise that DOORCO, the industry’s composite door supplier of choice, is delighted to welcome Ben Aspinall to the team as Technology and Projects Lead.

“I made the move to DOORCO as wanted to challenge myself and progress,” explains Ben. “Having worked with them in my previous role at Business Micros on the implementation of the Business Management System, it was obvious they were a forward thinking supplier, with their customers at the heart of everything they do. The entire team is friendly and approachable, all with a real desire for success. My role as Technology and Projects Lead means I am responsible for overseeing and implementing any software or hardware related advances in technology and also head up any projects being worked on throughout the business. DOORCO has progressed dramatically in recent years and I’m excited to be part of the next stage development. Going forward, with the focus on continuing to improve the customer experience and satisfaction, we have a full range of IT and Marketing projects underway, all of which will play their part in helping DOORCO and our customers to be even more successful”

Jayne Sullivan, Operations Director at DOORCO concludes: ”Ben is a fantastic addition to the DOORCO team, not just because of his credentials, but more importantly he fits with our culture perfectly. We have a significant programme of IT change underway and I couldn’t be happier that Ben is helping to lead these activities forward. ”

DOORCO’S 2018 Customer Charter Commits to Market Leading Service

Customer Charter 2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Having established a strong reputation for innovation during its rise to market leadership, DOORCO Ltd, the UK’s largest independently owned composite door manufacturer has now raised the bar even higher. In a bid to be recognised as the most helpful composite door partner, DOORCO announces the launch of its 2018 Customer Charter outlining the service, quality and commitments its customers expect on every journey.

Jayne Sullivan, DOORCO’s Operations Director comments: “The five-point charter represents the culmination of views about what’s important to our customers across our three levels of door supply. Whether it’s a one-off prepped door, single or mixed pallets, or containers for large volume fabricators, each one is equally important to us and responsive service results in the ultimate customer satisfaction we strive for.

“We’ve talked for a long time about what makes DOORCO different, but the charter underpins this message by promising that 99% of our doors are in stock at any one time, doors will be prepped in three days, painted in five days, guaranteed next day delivery is available on all distribution orders made before 3pm and there will be free weekly deliveries.

“We made a conscious decision to invest heavily in IT and Technology through Project Diamond, and although we are still on our journey, early results have allowed us to make these bold commitments to the market. We want to offer our customers something solid. Rather than just a fluffy marketing ploy, DOORCO hereby commits to a service promise that can be measured and we as suppliers can be held accountable for if we fail. We want to be the front runner in the way suppliers treat you in the future.”

Here’s what our customers have to say about our service:

“DOORCO go the extra mile for their customers.” Keith Sadler, Managing Director, VISTA Panels

“The service we’ve received from DOORCO is of a quality that’s few and far between.” Jon Heyes, Director, Prescot Windows & Doors

“Right from the word go, DOORCO impressed us with their ‘open door’ policy when it came to showing us what they could offer to support a customer of our scale.” John Whalley, Managing Director, Nationwide Windows & Doors

“DOORCO is a brilliant supplier to work with. Deliveries are always as expected and if ever there is a problem, they’ll tell you straightaway. They’ll always do whatever they can to accommodate us with last minute orders.” Clare Formby, Assistant Production Planner, Total Glass

For more information call: 01625 428955 or visit: http://www.door-co.com/about-us/

Four Years and Counting…

Lisa Fisher, Customer Services Advisor, celebrates her four-year anniversary as part of team DOORCO. Lisa was one of the original members of the team and comments on the changes she has seen through the growth of the business and Lisa Fisher 1what it’s like to work for DOORCO:

“When I joined DOORCO four years ago we were quite a small team, but since that time the team has grown significantly. Every area of the business has grown a lot and is continuing to do so, and although the teams are larger and busier, we work really well together. We have lots of new customers of all shapes and sizes, and particularly on distribution where I work. The number of slabs now despatched on a daily basis has increased significantly, which brings new challenges to the job. Throughout this growth the core values of the business and the directors have remained. We are bigger, better and more professional, but it still feels like a family run business. DOORCO has looked after me from the get-go and I wouldn’t want to work anywhere else!”

DOORCO is always looking for enthusiastic and motivated people to join the team. For more information on current vacancies, or to send us a copy of your C.V. visit: http://www.door-co.com/jobs/