We are growing our team!

DOORCO is an established business that is growing and expanding rapidly in the supply and manufacture of Composite Doors.

Sales Order Processor / Customer Services Advisor

We are currently seeking enthusiastic and motivated Sales Order Processors/Customer Administrators to join a small office administration team in new manufacturing and warehouse facility in Macclesfield.

We are looking for someone who is hard working, flexible and enjoys working in a high pressured and varied environment.

Duties include, but are not limited to…

  • Processing customer sales orders
  • Data input, checking and reconciliation into Sage
  • Processing stock transfers and liaising with the warehouse to ensure timely product picks completed
  • Building effective customer relationships and responding to queries in a timely manner
  • Liaising with customers via email and telephone
  • Arranging and amending deliveries
  • Updating despatch records
  • Answering the telephone, answering queries, taking messages
  • Other ad-hoc activities such as sending out swatches, samples, raising purchase orders and customer invoicing

Training will be provided in in-house systems and Sage computer systems.

Required experience and skills…

  • Ability to stay calm under pressure, multi task and prioritise workload.
  • Positive and energetic.
  • Strong attention to detail and desire to get things right.
  • Excellent communication skills both with colleagues and customers.
  • Organised and work on initiative.
  • Good all round IT skills and proficiency in MS Office products including Word, Outlook and Excel.
  • An enthusiastic attitude and desire to do what is required to support the business
  • This is a full time role of 37.5 hours per week with 20 days holiday. Comes with free car parking.

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