March 2019

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DOORCO Delivers With The Personal Service

Transport PR ImageYou can create the best products in the world with the easiest, streamlined order systems, but if you can’t get the products to customers when you said you would, then it all falls down. That’s why DOORCO, the UK’s leading independently owned composite door manufacturer, has made delivery a prime focus, with the creation of its new Transport Department.

With over 20 years’ experience in transport and distribution, Sally Holdcroft, DOORCO’s newly promoted Transport Manager comments: “I’veSally Hould been with DOORCO for over two years working across all areas of the business and building up a transport plan for implementation behind the scenes. During this time I’ve developed a deep understanding of not just our business, but also our customers businesses and this has been vital to ensuring we develop efficient transport networks across the UK.

“These plans have now been realised with our fleet of five vehicles and drivers delivering day in day out across the country. External transport still plays a role and we will continue to benefit from a long-standing relationship with a reliable transport company that are particularly effective for larger distribution customers. Part of my role will be the management of this entire process to ensure that we continue to deliver as and when our customers need us.

“Having our own team of DOORCO drivers means we can deliver our doors with the personal touch and a direct a link back to Macclesfield for feedback. We are also backed up by robust IT systems to maximise deliveries, react to changes in orders and provide real time information on your order. We can be more environmentally friendly too because we’re able to better control waste and recycling.

“So, with our current high stock levels (99.4% OTIF), our new fleet and dedicated staff, you really can have any door when you want it*”

*subject to standard lead times.

For more information call: 01625 428955

Trending Doors at DOORCO (February 2019)

Thanks to the improvements we’ve recently made to our internal IT systems we can now collate lots of data. We’ve been monitoring the most popular ranges, designs, colours and glass since the beginning of the year and we wanted to share the results with you to see what’s hot in the composite door market

This is what was trending at DOORCO in February:

 

Door range: Monza

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Door design: St Andrews

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Premium Colours: Slate

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Premium Colours: Clay

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Bespoke Colours: RAL 5000

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Bespoke Colours: RAL 7042

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Glass: Satin Tough Low E

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Find this useful? We’ll be sharing this information every month in a bid to continue our pledge to be the most helpful composite door supplier in the UK.

Northern Doors

This month, I left the smoky abyss of London to explore the door scene up North, as suggested by Vista, DOORCO customer and creator of XtremeDoor. Vista felt their hometown of Liverpool showcases a real mix of old and new styles and wanted to personally demonstrate to me how their composite doors work well in both environments.

The day got off to a bit of a tricky start due to my interminable travel sickness and of course, the torrential North Western rain. So, Ian Smith from Vista and myself decided the best option was to wait it out with a cup of steaming tea and headed to the cafe in the Anglican Cathedral.

I tend to find church doors awe-inspiring – towering over their residential peers and boasting impressive iron-wrought knockers. As you might expect for the world’s second largest Cathedral, the Anglican was no exception. On top of enormous doors, the interior is adorned with gorgeous stained glass & intricately carved architecture which forms a vision of the kind of beautiful design I’d love to see mimicked in doors.

Anglican Cathedral

Stained glass

It became apparent that the downpour had passed and Ian, myself and my trusty camera were no longer in danger of being drenched. Time to begin the real door hunt.

First stop was a block of student housing overlooking the Cathedral, which Vista had fully kitted out with smart black DOORCO composite slab in XtremeDoor’s York design. I thought back to my own days at University and the rubble-filled streets we bizarrely chose to live in; this block looked practically palatial by comparison.

Black composite

From there, we began a beautiful tour of the Georgian Quarter of Liverpool which admittedly was almost overwhelming for a door geek like myself. As we headed down Rodney Street, I found myself crossing back and forth, over and over, barely able to decide which side of the street to admire the doors from. Each door is grand, brightly painted and framed by interesting architecture. For those who like their symmetry, this street (and in fact entire area) is perfection.

Georgian quarter

We were totally inspired by the beauty of the Georgian Quarter doors and the variety of colour and style shown in one place. In a way, it was a reminder that before Britain got white-washed with PVC-U, it was a more colourful place. For a door-geek like me its reassuring that the composite door market is helping revert back to this level of individuality by drawing on the colours, designs and timber-feel of these original forefathers, but without having to compromise on the modern benefits of high security and low maintenance.

Colourful modern door
DOORCO slab used in this XtremeDoor installation painted a bespoke Yellow colour

After the elegant Georgian quarter, I had a somewhat sobering experience going to the Welsh Streets – an area of old Victorian terraced houses which had been left abandoned for years following the Blair government’s condemnation to demolish the area under the housing market renewal initiative, wiping out an area steeped in history and childhood home to Ringo Starr. Eventually, after a lot of pressure & poor publicity, the demolition plans were stopped and the council kicked off a project to refurbish the streets. Before doing so, BBC’s Peaky Blinders gangster clan descended in order to film various scenes at the infamous ‘Garrison’ – apparently leaving the ladies of Liverpool swooning after having both Cillian Murphy and Tom Hardy in town.

Peaky Blinders

After the dishy duo left the pitted neighbourhood, the redevelopment work continued and the end result is a really refreshing set of houses with modern fittings (including doors, of course) but original brickwork. Ian was proud to point out Vista’s award-winning refurbishment scheme here for Place First.


Welsh Streets

 

After that, Ian drove me to a few nearby houses where I could see the contrast between a door Vista had provided against their neighbours’. The difference each time was stark, with Vista’s installation being a clear winner if there were ever to be a ‘Who’s Got the Best Door’ competition.

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There was only one thing left to do before my door tour of Liverpool was complete – the obligatory nod to the Beatles history. No trip should ever be made to Liverpool without paying some kind of homage to the almighty band and so we dutifully headed over to see the doors of John Lennon and Paul McCartney’s childhood homes. Each door had me thinking, as I always do, what you can guess about the person behind a door.

In the words of Ringo Starr…
Peace and Love,
Jeyda, Chief Doork
Creative Consultant for DOORCO

Jeyda logo

 

 

 

 

 

P.S. Keep a look out for a continuation of this story with some upcoming case studies

 

 

Head-to-head with Lewis Boote

Nineteen-year-old Lewis Boote, is the Technology & Systems Assistant at DOORCO and part of the company’s apprenticeship scheme.

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Why an apprenticeship?

I chose an apprenticeship because I thought it would be a great way to get involved with the real world of work and learn so much more than just studying at college. In my opinion this is the best way to kickstart my career.

 

Why Manufacturing?

There was a couple of things that attracted me to a manufacturing company. Firstly, it offers an interesting career path with many future opportunities.  Secondly, even though my role is not to specifically manufacture a door, the whole process is very interesting and exciting, and technology plays a big part in making this happen efficiently.

 

Why DOORCO?

DOORCO stood out to me in a very positive way. I liked how it was quickly growing and still quite a young company, plus it is fairly local to me. Researching the company’s website showed me how well presented it is and the amount of potential it offers from a technology point of view. I’ve never really paid much attention to doors, in fact I was never really interested in them at all, and I certainly never thought I’d be as interested in specific door designs for my own house as I am now!

 

What was the recruitment process? How did you find it and what was the biggest challenge?

After I passed my course in Macclesfield College, I was thinking about the next steps for my career. The college talked to us about apprenticeships and the idea appealed to me. So, I began on the Government website applying for different IT apprenticeships that I thought would suit me. As some of those were processed through the Macclesfield College’s apprenticeship scheme, I received a call from the College.  They provided more options to apply for and of those opportunities was DOORCO.  When I heard about the company and the potential to get a full-time job after the apprenticeship, it sounded perfect to me and I knew this was a great opportunity.  I went for an interview at DOORCO and thankfully got the job!

 

What is your role at DOORCO?

I support the day to day processes technology-wise, as well as testing new processes to improve the business. I input new data that needs to be added to the system, for example if we are introducing a new glass design for our doors, I upload all details so it is ready to be ordered by the customers. I update price lists using photoshop and create weekly/monthly reports to analyse the product statistic for that period ie Door sales, most ordered glass or hardware options, most popular colour choice etc. I also help customers on any issues with our systems and support my manager Ben with any tasks that I can assist on.

 

What skills have you learnt so far?

I have been here five months and already gained a lot of skills, like working with custom business software, how to test efficiently, how to troubleshoot technical issues proficiently, how to upgrade server settings, strip down/upgrade a PC successfully, swapping over phone extensions (Re-patching in the server room) and managing the new clocking-on system for the staff members.  I have also learned other skills like speaking with confidence in person/over the phone and how to prioritise/complete tasks in a fast-paced environment.

 

How do you find the juggle between college and work?

In work I have responsibilities which I enjoy and means that when I am attending and learning at college, I can see how developing new techniques and improving my IT knowledge can be applied in work.  This makes me enthusiastic to learn even more.

 

Would you recommend an apprenticeship?

I would most definitely recommend an apprenticeship. Being paid for working in the real world, whilst learning on the job as well, is definitely a win-win situation for me. Not forgetting the chance to be fully employed by the company at the end of the apprenticeship and giving me the opportunity to be able to have a much bigger role in this business.

 

What are you next steps, aspirations for the future?

To develop in DOORCO, facilitate the IT side of things and maybe take on a managerial role as DOORCO keeps growing and expanding.

Lucie Williams shares her apprenticeship story

Lucie Williams, a full-time Accounts Assistant with DOORCO, tells her story about juggling work and training as she heads towards being a professional accountant:

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Name, Age, Position
Lucie Williams, 19, Accounts Assistant

 

Why an apprenticeship?

I chose to start my accounting career as an apprentice at DOORCO as I wanted to gain practical experience in addition to the theoretical knowledge gained through college. Having real life scenarios also helps to understand the theory behind what you are learning, which you can’t always grasp from a computer based exam!

 

Why Manufacturing?

I chose to do my apprenticeship in the manufacturing industry as I felt it would be more of a varied position than an accountancy practice, and I wanted to gain skills in business as well as accountancy.

 

Why DOORCO?

I knew I would fit in straight away at DOORCO as everyone was so welcoming and down to earth. I admired the passion the team had for the company to grow and the drive for people to achieve their goals by offering excellent opportunities.

 

What is your role at DOORCO?

I have quite a varied job role which I love because it keeps me on my toes! My main tasks include purchase invoicing, purchase ledger queries and sales invoicing.

 

What skills have you learnt so far?

I have learnt a lot since starting at DOORCO in September 2017, both personally and accountancy wise.  This includes skills such as communication, working as a team and interpersonal skills.

 

How do you find the juggle between learning and work?

On my AAT level 3 Apprenticeship I had 1 day off per week which really helped with fitting studying in around a normal 9-5 working day. I was slightly nervous about going on to an apprenticeship after completing AAT level 2 as a full time college student. I was unsure how I would cope with sticking down a full time job as well as studying to pass my exams, but I actually found the apprentice root a lot more beneficial to my college studies.  It enabled me to gain knowledge from other colleagues and see real life scenarios to help give a better understanding of certain topics.

 

Would you recommend an apprenticeship/ training position?

I would definitely recommend an apprenticeship/training position as it gives you better opportunities to gain more practical experience, which not only helps with learning but is what most employees look for.

 

What are you next steps, aspirations for the future? 

Currently my next steps are to complete AAT level 4 and I would like to go onto study ACCA afterwards and become fully qualified.