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Stacey Copeland

Meet The Senior Management Team:  Stacey Copeland

Stacey Copeland supervises the customer services department, managing and communicating work to ensure that all manufacturing orders are processed and despatched correctly and on time. Stacey comments: “We are a busy team, which at times makes training/ development tough.  But my team are well-trained, with good processes and Staceyprocedures in place, and a great rapport with our customers.  Everyone cares about our customers and our performance.

 

“As a business, DOORCO is always very keen on improving their customers experience and nothing is too much trouble, we all pull together to get the job done.  DOORCO is a family-run business and I feel very much part of that family.”

 

Natalie Coomer

Meet The Senior Management Team:  Natalie Coomer

Natalie Coomer is the Finance Manager, having worked her way up through training and personal developing – something she also strongly promotes in her team. Natalie has been part of the team implementing the internal system upgrades, and explains: “With the continued growth of the business, it is always a challenge keeping up with the volumeNatalie Coomer, Finance Manager and pace of workload, but our improved internal systems have allowed us manage this effectively and focus on monitoring performance and investment.

 

“I enjoy a diverse role, and collectively with my five-strong team deliver on company targets from purchase ledger to management reporting, and everything in between.

 

“I have direct access to the directors, they are hands-on, challenging but fully supportive of me and my role. DOORCO is a great team who will pull together to get anything delivered and have maintained this even through significant growth in all areas.  It’s this ethos that makes the difference.”

Michal Wnuk

Meet The Senior Management Team: Michal Wnuk

Michal Wnuk is the new Transport Manager, responsible for making sure everything is delivered on time in full, even when things are out of his control.  Working with the other departments, Michal’s aim is to fully digitalise the transport operation to give customers complete transparency and improve efficiencies and cost-savings and thus increasing DOORCO’s delivery capacity.Michel Wnuk, Transport Manager

 

Adam Sullivan

Meet The Senior Management Team:  Adam Sullivan

Adam Sullivan is the Warehouse Manager and has empowered his team to develop the stock-handling and ability to increase capacity to deliver on the fast turnarounds that are promised in the DOORCO Customer Charter. Adam describes DOORCO’s approach: “DOORCO is forever moving forward with our products; we don’t wait for trends we try to Adan Sullivan, Warehouse Managermake them. We pride ourselves on our can-do attitude and working hard to achieve the best possible service for our customers.”

 

Ben Aspinall

Meet The Senior Management Team:  Ben Aspinall

Ben Aspinall is the IT & Marketing Manager. Having worked and trained with Business Micros, Ben’s experience has transformed DOORCO’s internal systems and procedures, improving customer experience and delivering seamless onboarding for new customers.  Ben explains: “Keeping up with ever changing technological advances and continuing Benon the journey to make DOORCO internally fully digital will only further promote the company’s OTIF levels and overall customer experience. It is a great place to work. The company is innovative, creative and in-control of what happens, but most importantly customers can speak to anyone in the business, getting the personal touch.”

 

Mike Roe

Meet The Senior Management Team:  Mike Roe

 

Mike Roe has been part of DOORCO since the beginning and now heads up a sales team of four as National Sales Manager. Mike comments: “The sales team are responsible for driving new business, but also developing existing customer partnerships. There is a huge amount of door and window experience within the business and with this we aim to Mike Rpartner with our customers to develop their sales through unique products and a wide choice. We also listen to their requirements, provide technical support and thus guide product development. It’s all about delivering a great service.”

 

Phil Taylor

 Meet The Senior Management Team:  Phil Taylor

 

Phil Taylor joined DOORCO in September as Head of Procurement, a newly-created position that aims to develop a robust supply chain to support the business procurement strategy for growth.  Phil says: “Given the market dynamics over the past few years and continued uncertainty (economic/political/environmental), my role is to provide a stable, proactive approach to all procurement activity, identify areas of risk and collaborate with key partners to find solutions to maintain and protect continuity of supply. Our department is relatively new, so one of my initial tasks is to upskill the team and provide the market knowledge, product iPhil Taylor, Head of Procurementntel and confidence where necessary to challenge current processes.

“I have found DOORCO to be a dynamic and market leading brand that continually innovates and has customer service excellence at its heart with a supportive, collaborative and dynamic team culture.”

Mark Towers

Meet The Senior Management Team: Mark Towers

 

Formally MD of ODL Europe, Mark Towers has joined us as Senior Production and Technical Manager and is tasked with production improvement projects, building the skill base of our supervisors and managers, and implementing new processes and procedures to ultimately, with controlled investment, increase the capacity and efficiencies throughMark T the factory.

 

Mark comments: “DOORCO has been built on a solid foundation and has grown at a fast rate, we just need to ensure that we have the right people with the right skills in the right positions to achieve our goals. Fundamentally, the business has invested in great kit to support the products and now it’s time to empower the team to take responsibility and be able to make the decisions that increase volumes and allow the business to continue to grow.”

 

Art of the Possible

In the world of composite doors, colour, from timeless classics to cutting edge contemporary, is the number one growing trend. As the UK’s market leader in coloured and painted composite doors, DOORCO is pleased to announce a substantial increase in sales in this area.

 

Dan Sullivan, MD of DOORCO explains: “This part of our business grew by around 75% in 2017 to 2018 and in 2019 we are currently seeing a 12% increase year to date compared with 2018. It has in fact become such a major part of our offering, we even have our own Creative Consultant, Jeyda, who is constantly on the look out for the latest trends in colour across the entrances of homes and businesses.

 

“Taking it to the extreme, DOORCO customer Vista displayed a particularly colourful door at this year’s FIT Show. The door took inspiration from Sir Paul Smith with his signature stripes and incorporated a spectrum of colours and shades. These iconic multi-coloured stripes have leant themselves to a plethora of lively designs, including now making it on to an installed DOORCO door.

“The idea of showcasing such a statement door, is to spark the imagination, show that any colour is possible if the customer requires something unique. By having two advanced paint lines in-house, and a skilled workforce, we are able to produce bespoke products, without having to outsource to secondary suppliers. This gives us complete control of what we do and allows us to be an innovative supplier, which is key in order to stand out in the current market.

 

“The rise in popularity of two-tone doors, has seen colour on the outside, woodgrain effect on the inside. Just one recent example the DOORCO team have painted is a door with Anthracite grey on the inside and pink on the outside.

 

“DOORCO is not creating the trend, but we have made sure we are fully prepared and equipped to react to this growing demand from customers. It’s no longer about simply delivering a grey door with a nice handle, the colour options are getting more and more varied. As a business at the forefront of delivering on these trends, it’s exciting to see where it might end! We would certainly predict that the traditional standard colours will be less and less in demand in the next few years, and a variety of colour options will keep the composite door sector strong for years to come.

 

“When it comes to colour, DOORCO customers can offer a literally unlimited choice of coloured and painted doors. Take your pick, challenge the norm and get behind the Art of the Possible with DOORCO.  We’re keen to see what the most interesting door colour you’ve ever fitted is. Tweet us your pics!”