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Brave in the new world

DOORCO MD, Dan Sullivan discusses with GGP Magazine, his thoughts on the current market and what comes next for the independent composite door supplier.

Brave in the new world

DOORCO started out 2020 with big plans. New products, new marketing, growth. Come the end of March and seemingly this all came to a grinding halt. With so much uncertainty, we debated and discussed our previous plans for hours on end: Do we continue with new product investment? Do we put it on ice? We wrote scenario after scenario, and we were glad to just be able to open our doors and unfurlough our staff as lockdown started to ease. Setting up a safe working environment for them meant that we could start making doors again to meet our customer’s demands – whatever they might be. We certainly didn’t expect the boom we saw in that first week, but it quickly became apparent homeowners were looking to invest in their homes. All those initial contingency plans were in the bin – we had not written one where the script read double digit growth!!

According to the 2020 Renovation Nation Report published in early August by money.co.uk, homeowners have spent over £50billion on renovations since lockdown, which equates to £4,035.70 per household.  The report suggests that the majority of spend (63% of homeowners spoken to) is made on making homes more comfortable because they are spending more time at home, while 27% are intending to increase the value of their home, diverting funds that were intended to be spent on travel. 40% have also admitted to ‘Zoombarrassement’ over the appearance of their homes too! While many are focusing on specialist areas – offices, gyms, bars – I think it is fair to say the fenestration industry is enjoying its share of this spending spree.

Bolder choices

DOORCO has certainly seen a rise in composite door sales post lockdown. Comparing July 2019 to July 2020, we’ve seen a 34% increase in manufacturing slab sales & 10% increase in distribution slab sales, but the detail of those sales is where it gets interesting.  Consumers are making bolder choices when it comes to design and colour. Our contemporary doors – Monza II, Flush and Links – make up 75% of that increase. Grey is still the most popular colour in this range, demonstrated by our standard Anthracite/ White slab sales nearly doubling, but we’re seeing more and more bolder colours coming through our paint line.

We’re adding some new colours too such as The Pink Door Range which is available from 1st September. Pink has always been available as a special, but it was missing from our standard and premium colour range, which is devised from popular colours. It seems its launch is right in fashion; thanks to the Hinchers (followers of Instragram star, Mrs Hinch) who have recently started a wave in pink front doors.

DOORCO’s Pink Door Range will be supporting industry charity We Mind & Kelly Matters with 20% of its sales.

Streamlining

The other big shift we have seen is the use of technology to reorganise communications.  We’re all busy so this makes sense and while those of us that work in manufacturing are ‘back in the office’ now, we’ve all had to adjust to working from home, and only technology has made this possible. Some of us that are less IT literate have certainly become more comfortable with online meetings, online ordering and the like (although there’s still no place like my office!).  Thankfully over the last three years we have made big investments in IT, so we were well prepared to support customers in their bid to carry out technical upgrades, updating content and improving integration with our ordering systems.

DOORCO is also supporting customers to streamline their manufacturing, too. Many are facing increased orders with restrictions manufacturing and staff, and DOORCO is able to offer added-value services such as prepping, painting and glazing to help ease the strain. More than 1000 extra doors went through our in-house manufacturing lines in the first few weeks in July. Customers also know that they can rely on DOORCO to deliver, and to be honest if we can’t. We place huge emphasis on stock holding, of doors, glass and accessories, and were determined to maintain our OTIF levels as best we can in these challenging times. But we’ve faced huge challenges in meeting stock expectations on all fronts, and so further work is needed for us to reach the new levels of demand post COVID. We have introduced extra shifts both here and Korea to meet demand, we are investing in more storage space for increase stock holding, and we will recruit key people to help us achieve the service levels our customers need.

Long may it continue

Without a crystal ball, it’s impossible to know how long this boom will continue – 2020 has hardly been textbook so far and the true fallout of a national lockdown is still to come. There have been bumps along the way and tough decisions to make, but having confidence in these decisions, your business, products and team, staying on top of trends, talking to your customers and adapting to the evolving market conditions is paramount to riding out this uncertainty.

This is why DOORCO is taking lockdown as a blip on the landscape and moving forward with the plans we set out with at the start of 2020. We’ve got some very exciting products just around the corner, including a new innovative slab that is really going to mix things up…watch this space!

Read the full article on Page 14 of the GGP Guide to Doors supplement

Security & Style

In the regular column in the September GGP Magazine, Jayne Sullivan, DOORCO’s Operations Director looks to the trends the company is seeing in hardware for its prepped doors. Obviously hardware choices determine the security, legal compliance and functionality of a door, but in parallel with the increasing importance of design, it’s the hardware that adds the finishing touches aesthetically.
DOORCO preps for any lock, hinge, letterplate or door handle configuration. We are totally impartial and led by demand from our customers, so we won’t be naming any names in this column!

Getting a handle on it
The first and foremost important aspect of a door – for practicality and aesthetics – is the way you open it. We are prepping more and more doors for hardware every month. As a recent example in July, 80% were prepped for a separate handle, and the majority were for Lever/Lever handles from various manufacturers. This may only be one month, but looking back over last year, the results are very similar. Where we prepped for a handle, the top 5 choices were identical (which make up over 84% of all the handle prepping across both periods). We posed the question to customers and the feedback was the same – Lever/Lever handles are still the most popular choice.


Putting the focus on locks, we prep for a wide variety, but the majority are multipoint systems. A big change in trends here is the growth of smart hardware, or at least locks that are “ready” for smart (we don’t know if these functions have been activated after installation). Last July, smart locks represented nearly 5%; in July 2020, over 16% & rising to top position on the lock trends chart.

Letters through the door
The largest proportion of doors we prep do not have provision for a letter box – around 35% in both periods. Whether it is for additional security, to reduce heat loss by removing the need for a letter flap or for aesthetic reasons, it seems many are moving away from in-door letter boxes. When we look to those we do prep for letterboxes, there is a definite correlation between handle and letterplate manufacturers, suggesting homeowners are looking for a more suited door furniture.


Keeping a spy out
It seems that only 7.5% of our customers’ customers need a spy hole in their door.

Looking forward
As suggested in previous columns, we are seeing an upward trend in contemporary door design, so we would expect to see the styling of hardware following the same trajectory. We’ve already reported an increase in the number of doors being prepped for a handle, suggesting a move away from more traditional door knobs. When it comes to the style of handle, we may continue to see increasing demand for contemporary pull handles, but when it comes to practicality, pull handles are no rival for the “all-in-one” Lever/Lever; the design of which is becoming more and more contemporary, with some good-looking suites of door furniture on the market.

The move is likely to be towards more advanced locking systems, which use fingertip or retina scanning to activate the lock. Smarter hardware that talks to an app and tells you if your door is open or closed has been growing in popularity since it was first launched at the last FIT Show. Pre-lockdown demand was steady, but post-lockdown we’ve seen a significant rise. We are also seeing increased demand for key-less security. Many of the products that offer this functionality are still Lever/Lever handles, although there are also handle-less options available too.

When it comes to doors, design is a personal choice, but security cannot be compromised. Thankfully in our industry, this is commonplace, so we don’t have to compromise on either.

We’d love to hear your thoughts? Do you have a favoured lock, handle or suite of door furniture? Are you seeing an increase in enquiries for smarter hardware for doors? Please get in touch via social media – @doorco_official on twitter, DOORCO Ltd on LinkedIn and Facebook or @DOORCOUK on Instagram.

Keeping Up With The Grammers

In GGP’s August column, DOORCO’s Jayne Sullivan looks at the rising trend in pink doors and the well-timed launch of DOORCO’s Pink Door Range which is raising money for We Mind & Kelly Matters.

Keeping up with the Grammers

DOORCO has been doing a lot of work on colour over the last few months. We’re changing the paint product we use, and this naturally leads to exploring what more we can offer. Whilst we’re initially focusing on moving forward with our existing palette, the new supplier has a ‘Top 100’ list of matched colours, including many from leading colour design specialists.

One idea that was born from this colour exploration project was the new Pink Door Range we’ve just launched in support of We Mind & Kelly Matters, a charity set up by Glazerite’s John Hewitt in memory of his daughter Kelly, which aims to raise awareness of mental health and try to prevent suicide.  Pink was Kelly’s favourite colour, so she quickly came to mind when we were considering adding the new colour.  In typical DOORCO fashion, we didn’t stop at one pink door! We’ve created an exclusive collection of four doors, each one in a new shade of pink. We opted for a more traditional style, using our best-seller Carnoustie and half-glazed Lytham, but adding a modern twist with brand new exclusive glass options, some designed by our Creative Consultant Jeyda, and all produced for us by RegaLead. The design is completed with the stunning Rose Gold Sweet hardware from Brisant.

Pink – more than just a great gin!

During our review we felt pink was the colour missing from our collection, but as with every idea you must consider the commercial viability of it. Although traditionally it represents ‘sugar and spice and all things nice’, according to Farrow & Ball it’s “no longer the reserve for nurseries and children’s rooms, but a versatile palette for every kind of space, with grown-up, greyed-out shades and bold flashes of colour sitting side by side”. It’s also a pretty good Gin too!

Looking to social media we were astounded to discover that #pinkdoor has 62.k posts on Instagram and is regularly used by the growing number of influencers. Mrs Hinch (a cleaning guru on Instagram with 3.3m followers) started a new trend of pink doors amongst her ‘Hinchers’ and it’s now sweeping the UK. They’ve already taken notice of our initial posts about the collection and our customer, Xtremedoor has also picked up the trend with an increase in orders for pink doors.

We’ve already had a good deal of interest in the collection which will be available soon. If you would like to register your interest, please email info@door-co.com . We are excited to see where this goes, especially as we are donating 20% of the door blank sales from this collection to We Mind & Kelly Matters.

What do you think of pink? What colour would you like to see trending next? Please get in touch via social media – @doorco_official on twitter, DOORCO Ltd on LinkedIn and Facebook or @DOORCOUK on Instagram.

Open letter to the trade press: stock

There’s been a lot of talk in the press over the last week about lead times and the supply chain and I have to agree that we are all creaking at the seams in this post-lockdown boom. Let’s not bury

our heads in the sand and pretend that any one of us is delivering on time, in full – no matter what investment has been made into systems, machinery, facilities, etc. But, what I think is a fair point to make is that the majority of us in the supply chain are doing their very best to deliver and agree that the most important thing is to be transparent with your customers.

DOORCO is one of those companies that has invested, across the board. We place a huge emphasis on stock and came out of lockdown with bolstered levels. We are also in the unique position that we are independent in both the UK and Korea, so we can react quicker than most.  But it’s still not enough. We saw 1000’s more doors than usual come through our prepping lines in July, a 34% increase, plus a 10% increase in distribution slab sales. There has also been a massive shift in demand, with consumers making bolder choices in style and colour – this adds even more pressure to suppliers because we move into supplying the “added value” services like painting.

As we came out of lockdown, we were just thankful to be opening up and unfurloughing some of our staff. We certainly didn’t predict this boom. We are doing all we can to keep on top of this with double shifts in Korea to get the slabs to the UK, and in the UK to make the doors and support our customers. We are in constant communication with our suppliers and customers, sharing stats and predictions, and ordering as much as we can but we are up against widespread stock outages higher up the supply chain.

I appreciate the patience and understanding the customers are showing right now. We will improve and we will improve quickly, and we all hope for the continuation of the good problem to have – higher volumes than expected.

Yours sincerely

Dan Sullivan

MD, DOORCO

Door Trends of the New World

In GGP’s July column, DOORCO’s Jayne Sullivan looks at the trends that are emerging for the leading composite door supplier since they returned to work.

Door Trends of the ‘New World’

The return to manufacturing has been quite a journey. When we opened back up on 4th May, we had a skeleton team of staff and many apprehensions. Fast-forward six weeks and the landscape is very different to the one we had imagined so early on: all of our manufacturing staff are back at work, we’ve introduced an evening shift and recruited three people to keep up with demand, 70% of our delivery vehicles are out on the road and door sales are exceeding pre-COVID levels.

What else can you do

While this is all great news, we are all operating under a lot of strain. There are strict health and safety guidelines and safe working procedures in place and the welfare of our staff remains our top priority. We’re also seeing a shift in what products we are selling. Pre-COVID there was a 70/30 split between distribution (slabs sold directly to our fabricator customers for them to manufacture) and manufacturing (prepped doors). Now, all our customers are asking what else DOORCO can do. Levels of prepping and painting have risen by nearly 10% and customers are utilising our added-value services like glazing in droves. Compared to January, the number of prepped doors sold fitted with glass has nearly doubled. Glass sales overall are up 45% on January as customers rely on DOORCO’s added value offerings.

New Trends

Another interesting trend emerging in ‘new world’ sales is the impetus on more “retail” designs. Our ultimate contemporary door styles, Inox and Monza II, are selling at unprecedented levels.  While Carnoustie is still top of the chart, its lead is shortening, and the more contemporary designs are increasing.  The DOORCO Glass Additions range launched late in 2019 is growing in popularity too, making up around 20% of overall glass sales.

Never before has DOORCO had so many enquiries direct from homeowners, which we’re happily passing on to a fabricator local to the customer. We’ve seen engagement spike on our more consumer-facing/ aspirational social media channels, particularly Instagram, and are even gaining with some of the Instagram Influencers. To us this suggests a focus from homeowners on investing in their homes while they’re unable to have holidays etc. But, will this last?

Peaking too soon

While sales figures are positive and the pipeline is bolstered, we are still making tough decisions on a daily basis. The media is reporting good news and bad, and there are companies that haven’t fared so well through lockdown. This current state could just be a bubble and there’s little confidence in what consumer behaviour is going to look like mid-term. You can’t be closed for 9 weeks and not expect cashflow issues. I believe by mid-August/early-September we will have a clearer picture of what the future looks like.

The conclusion of my last column remains true: businesses with strong leadership, the ability to flex and adapt and grab opportunity are the ones that will survive. Customers are looking for added value and you need to offer a solution. Never has a true entrepreneurial spirit been more important.

Pink Door Range launched to support We Mind & Kelly Matters

DOORCO announces a brand-new and exclusive Pink Door Range in support of We Mind & Kelly Matters, a charity set up by Glazerite’s John Hewitt in memory of his daughter Kelly, which aims to raise awareness of mental health and try to prevent suicide.

Dan Sullivan comments: “During lockdown we did some reviews on our products and in particular, colour. There was a lot of talk about pink doors and we remembered Kelly Hewitt because pink was her favourite colour. We had a good relationship with Kelly when she worked at Glazerite and we were all affected by her suicide. We were aware of Kelly’s Heroes, the cycling challenge John and his friends are undertaking in August and wanted to show our support. While we could have just made a single donation, we wanted to do something that had more longevity. So what better way to support We Mind & Kelly Matters than to create a pink door in Kelly’s honour.

“Of course in the usual DOORCO fashion, we didn’t stop at one pink door! We’ve created an exclusive collection of four doors, each one in a new shade of pink. We’ve opted for a more traditional style, using our best-seller Carnoustie and half-glazed Lytham, but adding a modern twist with brand new exclusive glass options, some designed by Jeyda, and all produced for us by Regalead. The design is completed with the stunning Rose Gold Sweet hardware from Brisant.

“DOORCO is going to donate 20% of all the door blanks sold from this range to We Mind & Kelly Matters.”

John Hewitt, Glazerite Group Chairman and Kelly’s dad comments: “When DOORCO approached me about this new collection I was blown away. We originally set up We Mind & Kelly Matters to keep Kelly’s memory alive, but as time has gone on, we are determined to make a difference in the prevention of suicide. All the money we raise through the charity goes to mental health awareness, trying to remove the stigma and prevent other young people from taking their own lives. We’ve recently teamed up with Rushden Mind, our local Mind charity that has supported us through this impossible time, and funded a brand new project called S.A.F.E – Suicide Awareness For Everyone. Back in Oct 2019 they started SAS groups (Support After Suicide) with the intention of taking S.A.F.E into schools, colleges or businesses to educate everyone about the “S” Word – Suicide. This is about to be launched and we are aiming to roll this out across the county of Northamptonshire. We are also talking to other mental health charities to see how we can support them as well.

“I intended to do the ride alone, but thanks to friends and family, Kelly’s Heroes was born and the event is certainly gaining traction. We’re are extremely grateful to DOORCO for this initiative which I’m sure will provide us with funds to help realise our plans to educate the next generation about mental health before it’s too late.”

For more information on We Mind & Kelly Matters visit: www.wemindandkellymatters.co.uk

The Pink Door Range is available soon. Please email info@door-co.com to register your interest.

Colourful Opportunities

Dan Sullivan, DOORCO MD shares the latest developments in colour with Total Fabricator Magazine

Designer Colour

Around 45% of all the doors DOORCO supplies are painted – whether to order from our premium or bespoke ranges, or special RAL’s as one-off orders.  Colour is very much still at the top of the agenda for the composite door market and the ability to deliver on it is fundamental. We must look beyond fast turnaround and choice; there is a growing desire for something more.  Take our new Patina range for example.  Launched at the beginning of the year, it is proving hugely popular and grabbing the attention of the more aspirational followers on our social media.  The finish can only be achieved on Monza II, a product unique to DOORCO, so it is totally exclusive.

 

Back to Basics

DOORCO loves to innovate and come up with these exceptional products but we also pay attention to the finer details that make commercial sense to our customers.  That’s why we’re amongst the few that offer Anthracite and Chartwell Green as part of our standard colour range to make the sales of these popular choices better for our customers.  Our standard colours negate additional paint charges and are available from next day delivery. During the lockdown period, we took the opportunity to do some further research on our colour range too. In a recent poll, DOORCO invited its customers to vote on the next standard colour for us to consider adding as a standard colour offer. Out of the four top colours offered, Slate was voted in unanimously; it is the most requested colour and now outsells standard red and green. We will look to add this colour later this year.

We have also been working with a new paint supplier to upgrade our current paint product.  HYDRAPUR from Teknos is a water-based, highly durable, low-VOC paint which is not only better for our staff from a health and safety perspective, but will also transform the quality and choice of colour available from DOORCO.

Colour Match Revolution

Many suppliers boast a colour matching service, and most of them work fine. The reality is that lead times are extended and the cost can rocket as the product is shipped out to specialists to paint.  DOORCO has pioneered with an in-house offering for a long time – ‘any colour, your choice’ has been a company byword for ages.  But what a homeowner could point to, for example, a leading paint supplier’s brochure and say, “I want my door to be that colour” and without paying the earth and waiting a long time for the exact match, get it? DOORCO’s new paint product can do exactly that.

Pick a colour, any colour

Initially, we will be introducing the new paint in line with our current colour range, and the majority are an identical match or as close as possible. Where this is the case, we believe the colour has more vibrancy/density – exact matches are pretty hard to achieve but we are matching as closely as we can and are updating our brochure and colour swatches for the future. Disclaimer: some shades may not match the printed catalogue entirely!

Pretty soon we will be extending the offering with more shades from the current ‘Top 100 list’ – which includes colours inspired by designer coating specialists. Thanks to work by Teknos on the science of colour, we are not limited to RAL/BSI codes and will be able to match any colour. And vice-versa: we can tell the customer the exact colour and identification so they can buy paint to co-ordinate their windows, facias, fences, garage doors etc, without any issue.

It’s an exciting shift in our colour offering and opens up many opportunities for us to move away from the constraints of premium, bespoke, luxury or heritage colour ranges.

A Question Of Balance

Jayne & Dan Sullivan discuss with Windows Active how finding the balance – not just for them but the industry as a whole – is the key to surviving COVID-19

A question of balance

A successful business partnership could be compared to a good marriage.  When things get tough, the individuals pull together and find solutions based on mutual trust, understanding and appreciation for each other skills and traits to get through. Jayne & Dan Sullivan, are well versed at dealing with business issues over the years of working together, and it’s this and DOORCO’s extended family team ethos that has helped over recent months.

Jayne We have always viewed the team as extended family. They share our ethos and passion for the business, so selecting the team to work through the lockdown was easy and hard; easy as we are lucky to have experienced leaders to choose from, hard as we couldn’t keep everyone from Furlough . Those that remained, brought the skills we felt were necessary to support the business and add value through the unprecedented (overused, but still true) situation we faced.

Dan: The team have been amazing throughout.  Each facing their own set of circumstances, they’ve bought perspective to many Zoom discussions that have been on a ‘warzone’ footing. As it has been for every manufacturer, these discussions centred on how our business would survive in the short-term and how we’d restructure and remodel to achieve this.

It was vital for us to stay open remotely for numerous reasons: communication to our customers and suppliers, making payments to the supply chain, planning and preparing for a return, supporting colleagues and peers, and overall making sure people knew we were there.  Our ethos has always centred on being open and straight, confronting issues head on, and “picking up the phone” even if in this scenario, we didn’t always have answers. The main office phone was diverted to my mobile so we could communicate first-hand. These conversations took place in our hastily re-configured dining room (or more often than not in the garden, thanks to a new daily annoyance of poor mobile phone reception). We got on with steering our way through a whole new set of challenges and tried to remain positive (mostly), be supportive, work together and think creatively.

Jayne: This adage of family can also be widened out to the entire supply chain.  The biggest strength of the industry is its community spirit, and although still present through lockdown, some interesting variations emerged as the situation intensified. The true ethos of any business – good or bad – is totally exposed in difficult times, and there was no place to hide with this one.

Dan: Some businesses never left work: fielding calls, taking online orders and working out a way to get back to normal as soon as physically possible. These companies were amongst the first wave back and their spirit was clear to see.

In contrast, some procrastinated. Waiting for someone to tell them what to do and following the majority but shooting down from the side-lines by questioning those who were trying to make decisions and pave a way forward.

Then there were those that have simply disappeared. Having furloughed most of their staff, there was no one to talk strategy with, and even worse, no one there to deal with customers.  There was little compassion: if money was owed, they wanted it now.  If orders were on the books, they were just cancelled. No conversation.

Jayne: Our view was that it was only down to us to make the right decisions for DOORCO. All the talking and planning can only result in action.  The balance of protecting the workforce from health risks, whilst ensuring financial security and ultimately their jobs, was a tough call for every business owner.

Dan: A very fine line to navigate for certain, but to me, those that demonstrated strong leadership and kept the lines of communication on and at volume 10 will be the ones that survive. Or at least, will not go down without a good fight.  These companies have shared direction and strategies, but most importantly have listened carefully to the needs of customers and suppliers. Never has a true entrepreneurial spirit been more important.

What happens next?

Jayne: The impact of COVID-19 has interestingly led to a much more complex set of dynamics, situations, decisions, relationships. None of which can be approached in any one way and has really put the spotlight how the ‘whole sum is greater than its individual parts’. As of May 4th, we were back up and running.  There are strict Safe Working Practices in place, and many of the team continue to work from home. We are monitoring the business every day, ensuring we have the correct level of staff against the orders being received.  Some staff remain furloughed, and some are unable to return until lockdown is over – the situation is fluid.

Dan: Business is far from back to normal, but the green shoots are there, and orders, although creeping up, will not return to normal for some time. The decision to come back when we did was not one made from greed, it was to practice and stress test all our planning we had done during lockdown, a safe time to instil best practice for the new way of working with a small trusted team with minimal risk.

There are lots of question marks over how consumers will behave and how we will recover financially. We are all still watching the daily bulletin and hoping that the plans the government have outlined can be adhered to; Our son returned to school this week with mixed emotions, shops can open, people will start spending. Broadly though, we are still here, and we will do all we can to remain so: take every opportunity that presents itself, keep the lines of communication open, and have conversations, especially the difficult ones. Our key take-away from this situation is to find the balance that keeps your business moving forward through the short-mid-long term…whatever that will look like.

Driving Forward

As market demand starts to return for composite doors, DOORCO is starting the phased reinstatement of their transport department with 70% of the company’s fleet due back on the road by 19th June. This is part of DOORCO’s return to work strategy which aims to focus on staff welfare while we monitor customer demand.


Dan Sullivan, DOORCO’s MD comments: “Since starting a phased return to operations on May 4th, we’ve been carefully considering our position daily, centering on the welfare of our staff with being able to meet customer demand. Business is far from ‘back to normal’, but there have been some really positive signs over the last week or so, and we feel that it is the right time to reinstate our transport department and recommence UK deliveries. DOORCO originally invested in our own fleet to ensure our doors were delivered with the personal touch, so it is imperative that this level of service is available to our customers as soon as is safe and viable to do so.


“We’ve seen a rise in orders over the last couple of weeks. In fact, numbers of prepped doors are currently exceeding pre-COVID levels, which is really encouraging. Close relationships with our external transport partners have been maintained and they have supported us throughout the re-opening of our business. But bringing down lead times and fulfilling our normal delivery promises is reliant on our in-house transport team. They have worked hard on the logistics of a phased return, as well as ensuring our drivers are fully equipped with the personal safety equipment and procedures. These include hand sanitisers in every cab, stringent and regular cleans, as well as new ways of delivering: our drivers will not exit the van when they make a drop off but call the delivery in and wait for the van to be unloaded. No paperwork will change hands, it will all be dealt with electronically, so we all have a record of safe delivery.


“Our plan is to have 70% of our fleet back by 19th with the intention of having the full fleet back in the near future to cover our usual delivery network. This remains fluid as we continue to monitor health & safety and sales, but we are delighted to be able to make this announcement as it’s another step towards our business, and indeed industry, recovering from the Coronavirus Pandemic.”

For more information about DOORCO’s products and service, call 01625 428955